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When two or more characters or personalities meet, an ‘emotional storm’ is created.

If they make sufficient contact to be aware of each other or even to be unaware of each other, an emotional state is produced by the conjunction of these individuals, these personalities, and the resulting disturbance is hardly likely to be something which could be regarded as necessarily an improvement on the state of affairs had they never met at all.

But since they have met, and since this emotional storm has occurred, then the parties to this storm may decide to make the best of a bad job.

The result of remaining silent, or the result of making a remark, or even saying “Good morning” or “Good evening”, again sets up what appears to be an emotional storm. What that emotional storm is one does not immediately know; but the problem is how to make the best of it.

This means a capacity to turn the circumstance to good account.

Adapted from Wilfred Bion 1979